Pack all items in a secure carton or reuse the original packaging and enclose the packing slip. For shipments sent outside of the Continental U.S., shipping fees associated with making these returns are the responsibility of the customer. After you’ve made your claim, we’ll send you an email with instructions to print return labels directly from USPS website with Electronic Merchandise Return. Then, simply affix the label to the package and drop it in a collection box, give it to a letter carrier, or bring it to any Post Office™ location.

All returns must be sent, via Post Office™ EMR prepaid method, to our returns facility, shown below:

Mr. California uses Electric Merchandise Return to make your return process easy:

• Your packing slip will include a pre-paid, pre-addressed return label.
• No postage is required. Returns & Exchanges are Free!
• Drop your package in a mailbox, give it to your postal carrier, or take it to any authorized USPS facility.
• Unfortunately we are unable to offer SmartLabel for Mr. California for packages shipped to AK, HI, US territories, Canada, or the UK. Please mail these returns to our Return Center at the below address and we will process your return.

Our return address is:
Mr. California
3140 Porter St. Ste. F
Soquel, CA 95073
Attn: Returns Department

Please remember to include the order number on your return label.

Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited. Sorry, we cannot accept COD returns. You may also return merchandise you ordered online or though our catalog to any of our stores located in the United States.

*Please note that UK and Canada orders are refunded in US dollars. Your credit card company will calculate the current exchange rate automatically.